The Artéva team is more than ever at your side, committed to meeting your needs and providing comprehensive technical assistance. Our specialists will support you in managing your TradeXpress® EDI/EAI platform if your teams are understaffed, impacted by reduced working hours, or facing a complex issue.
Our EDI & EAI specialists are at your service, whether you’re away on business, needing to prepare for a vacation or busy period, or simply need extra support for a specific problem encountered by your IT team. Our TradeXpress experts will respond promptly
Artéva’s experts have over 20 years’ experience in implementing the TradeXpress platform. This experience, which has been put to good use in a wide range of business sectors, is at your service to effectively complement your teams.
Artéva provides you with the resources you need to manage your EDI projects from start to finish. This includes facilitating stakeholder meetings, drafting specifications, configuring TradeXpress, and developing translators.
A comprehensive audit of your TradeXpress platform allows us to identify deviations from best practices. It also provides you with a list of recommendations to optimize existing processes and RTE programs.
Guarantee your users EDI support under all circumstances, whether in the event of absences, to anticipate vacation periods, or to cope with high activity.
For more in-depth support, you can subscribe to a third-party maintenance (TMA) service.
We also offer technical assistance tailored to your business context. Whatever your EDI/EAI platform support needs, we can meet them and find the right solution for your business.
Read the interview with Bruno Labart, Back Office Manager at Dimotrans. He regularly calls on Artéva for technical assistance on his data exchange platform.
Bruno Labart, back-office manager Dimotrans – Customer testimony
Schedule your appointment
Find out how Artéva experts can support you and your teams at specific times.